Tabnam
Tabnam, Inc.
Tabnam, Inc. is a technology startup developing an AI-powered platform to improve customer feedback collection. By using conversational AI through familiar channels like text messages and WhatsApp, the company aims to solve the problem of low engagement with traditional surveys, providing businesses with more authentic and timely insights.
Products & Team
AI-Powered Feedback Collection Platform
The core product is a B2B SaaS platform that enables businesses to deploy AI-driven chatbots for collecting customer feedback. These interactions occur over text messages and WhatsApp, creating a conversational experience that encourages more detailed and genuine responses from customers.
Tabnam addresses the critical business problem of low submission rates and poor data quality from traditional customer feedback forms like email surveys. By making the process conversational and accessible, it helps companies gather more accurate feedback to inform product roadmaps, improve customer satisfaction, and monitor service quality in real-time.
Target customers struggle with low response rates from traditional email surveys, leading to incomplete or biased data. They need a more effective way to engage their user base to gather authentic, timely feedback for market research, roadmap prioritization, and quality assurance.