Consio AI
Consio AI, Inc.
Consio AI, Inc. is an e-commerce technology startup that provides a phone sales platform for online merchants. The service enables businesses to use their collected customer phone numbers to initiate outbound calls, creating a new sales channel beyond traditional SMS marketing. By combining an AI-powered sales assistant with human interaction, the platform aims to increase sales, recover abandoned carts, and build stronger customer relationships.
Products & Team
Phone Sales Platform for Commerce
The core offering is a comprehensive Software-as-a-Service (SaaS) platform that allows e-commerce merchants to conduct outbound phone calls to customers at scale. It is designed to transform the extensive list of phone numbers collected by online stores into a productive, owned sales channel. The business model is based on a subscription with pricing tied to the number of call minutes used per month.
The platform solves the problem of impersonal customer communication in e-commerce by enabling merchants to personally connect with customers via phone, thereby increasing sales conversions and fostering stronger brand loyalty.
The platform addresses the challenge of underutilized customer phone numbers and the impersonal nature of digital-only communication. Specific pain points include high rates of abandoned shopping carts and the need for efficient follow-up on custom quote requests, which the platform helps to resolve through direct phone outreach.