Backpack Healthcare, formerly Youme Healthcare, is a pediatric mental healthcare provider dedicated to addressing the youth mental health crisis. The company provides accessible and culturally sensitive care through an integrated technology platform, which includes an AI-powered application for therapist matching and teletherapy services. Following a recent $14 million Series A funding round and the acquisition of Hurdle Health, Backpack Healthcare is focused on expanding its services to underserved communities, particularly Medicaid-enrolled youth.
The company's core offering is a comprehensive online mental health platform for children, young adults, and their families. It features an AI-powered mobile application that monitors user emotions to match them with specialized therapists for tailored treatment plans, alongside interactive tools to make therapy more engaging. This is complemented by direct teletherapy sessions, psychiatric consultations for medication management, and parent support services.
The platform solves the critical challenge of accessing timely, affordable, and culturally appropriate mental health support for young people and their families. It specifically addresses the needs of underserved communities by partnering with insurance providers that accept Medicaid.
Customers face significant barriers to accessing mental healthcare, including long wait times, high costs, a shortage of specialized pediatric providers, and a lack of culturally competent care. Backpack Healthcare addresses these issues by providing an accessible, technology-driven, and inclusive solution.