Braze, Inc. is a cloud-based SaaS company providing a comprehensive customer engagement platform. The platform empowers businesses to create and maintain meaningful customer connections through personalized, data-driven, and cross-channel marketing interactions, fostering loyalty and driving customer growth across various industries.
Braze offers a comprehensive suite of tools designed for cross-channel customer engagement, enabling real-time and personalized communication. This includes functionalities for email, push notifications, SMS, in-app messaging, and WhatsApp, creating cohesive customer experiences.
Addresses fragmented communication by unifying data, providing real-time insights, and delivering personalized messaging across channels, fostering loyalty and driving customer growth.
Difficulty integrating data, impersonal customer experiences, challenges engaging audiences in real-time across various channels.