Fathom Water

Fathom Water Corp

2 Investors

Water Technology SaaS

KIRKLAND, WA

Fathom Water Corp was a technology company that provided a software-as-a-service (SaaS) platform for water utilities. It aimed to be a 'Smart Grid for Water' by integrating meter data, billing, and customer information into a single cloud-based system. The company ceased operations abruptly in late 2019 after failing to secure further investment, leaving its clients in a difficult position.

Products & Team

Fathom Smart Grid for Water Platform

Utility Management SaaSSeed

Fathom's core offering was an integrated, cloud-based platform that combined a Customer Information System (CIS), utility billing, revenue management, and Meter Data Management (MDM) software. It was designed to provide a comprehensive view of a utility's operations, from the water meter to the end customer, to help manage resources and streamline operations.

Value Proposition

The platform addressed the challenges faced by water utilities, such as revenue recovery, high operational costs, and poor customer service, which often stemmed from using fragmented and outdated systems. It provided a single, modern solution to improve efficiency and customer engagement.

Pain Points

Target customers struggled with declining resources, inefficient revenue collection, a lack of real-time data for decision-making, and the inability to provide modern, digital customer service and billing options.

Unified Customer Information System (CIS) and billingMeter Data Management (MDM) with hourly water usage analysisReal-time water consumption data for both utilities and customersCustomer-facing iPhone application for bill payment and usage monitoringThe Fathom Store, an online marketplace for utility technologies