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Companies

Acai Travel

AI agents that handle ticket changes for travel companies

Raised to date

$245K

of $245K offered across 1 Form D filing

Investors
1
Last filed
Jul 2, 2026

About

Acai Travel Inc. is a New York-based vertical AI company that builds large language model agents for travel industry contact centers. Its software automates post-booking operations such as ticket changes, cancellations, disruption handling, refunds, and unused-ticket recovery, and assists human agents by retrieving fare rules and policy information in seconds. The platform connects to travel systems including Amadeus and Sabre and deploys via API, omnichannel/CRM integration, or a standalone application. Founded in 2023 by Riccardo Vittoria and Henry Chen Weinstein, the company works with more than 25 travel companies and has raised funding from Nauta Capital and Amadeus Ventures.

Purpose-built for the complex post-booking side of travel that generic support automation cannot handle, with native understanding of GDS/PSS systems and fare rules, reporting roughly 50% lower average handling time and 97% routing accuracy.

Funding

  • DebtFiled Jul 2, 2026Form D
    $245K/ $245K

Product

AI Travel Agent

Vertical AI SaaS

An AI agent for travel contact centers that answers traveler requests end to end and assists human agents, handling booking changes, cancellations, disruptions, and refund and fare-rule lookups against the airline and GDS systems the agency already uses.

  • Automates post-booking changes, cancellations, and disruption handling
  • Retrieves fare rules, refund policies, and schedule changes in real time
  • Integrates with Amadeus, Sabre, and other GDS/PSS platforms

Built for

Travel management companies, online travel agencies, and airlines running customer service and post-booking operations teams

People on file