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BackOps-ai

6 viewers · 30d

Total raised

$35.5M

+$27.5M this year

2 filings since 2025 · latest Equity filed

Cumulative raised
LAST ROUND
Equity · $27.5M
ROUNDS
2
INVESTORS
4
FOUNDED
2024
HQ
San Francisco, CA
SECTOR
Other Technology
EMPLOYEES
N/A
30D VIEWERS
6

AI overview

Updated

Backops is a startup that provides an AI-native operating system for supply chains. The company's platform automates complex logistics workflows by integrating artificial intelligence with a client's existing technology stacks, communication channels, and systems. It is designed to handle tasks such as claims filing, issue resolution, and complex data processing to reduce manual effort.

What sets it apart

Backops distinguishes itself by using agentic automation to handle messy, real-world edge cases that are often ignored by other automation tools. Its platform offers a no-code interface, allowing for frictionless AI adoption without the need for backend engineers, and it unifies fragmented systems to enable proactive issue resolution.

Funding history

2 rounds
EquityJan 23, 2026
Form D
+$27.5M$35.5M total
EquityMay 28, 2025
Form D
+$8.0M$8.0M total

Products

1 tracked

Backops AI Automation Platform (Relay & AI Process Center)

AI Automation Platform

The core offering is an AI automation platform composed of two main components. The AI Process Center records employee workflows, identifies inefficiencies, and helps convert them into automated processes. Relay is the agentic automation engine that actively monitors communications like emails and support tickets, detects operational issues, and automates resolutions such as filing carrier claims or initiating reshipments.

  • No-code interface with plain-text commands
  • Seamless integration with ERP systems, vendor portals, and communication tools
  • Automates claims, order status checks, reshipments, quotes, and invoices
  • Achieves up to a 93% acceleration in customer response times

Links

WebsiteSEC EDGAR filings